Refund Policy

DFY PMU Suites > Refund Policy

Thank you for purchasing our product(s), courses, and/or services at “https://www.pmusuite.com/” (hereinafter referred to as the “website”). The website is owned and operated by The DFYant Brand, LLC dba The DFY Effect.

This policy is designed to inform our customers of the option of returning of product and refunding in the event that the customer is not satisfied with product(s) and services purchased from the website.

A purchaser of a product shall be eligible to a refund of the entire amount paid for the product, provided the product is returned within a period of 14 calendar days of the purchase. The product returned must not be damaged and same must be returned in the same manner it was at the time of the purchase. Upon receiving the returned product, we will inspect the product and refund your money, using the same payment option you used in the process of purchasing the product. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

A refund for a service will only be processed if the refund is requested within 48 hours of purchase and given that the service has not been provided. There will be no refunds of services after the service has been provided, except in the event of provider error. If there is a concern regarding the possibility of provider error, please contact us to discuss an agreeable resolution.

Individuals who register for a training course occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for students who decide not to take the course. Refunds for online courses are only given under the following circumstances:

 

  • The user did not access any portion of the online course AND the user requests a refund, in writing via email within three business days from the date of the registration (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.

  • A full refund will be issued less an administrative fee of $100.

  • All shipped course materials (books, study guides, kits, etc.) are returned, unopened/unused at your own expense if you accept delivery of the package. There are no refunds for e-books. Additional restocking and shipping costs may apply to returned books.

Please understand that with the enrollment and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course. If you do not complete your course by the end-date in your welcome email, there will be additional fees for extended access.

Please use our Contact Us page, if anything is unclear or you have more questions.